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Customer Message
More packaging is needed for the corners. Single wall cardboard is not enough for the weight. My fire pit arrived bent, but we found quick response and resolution.
Customer Story
Campfire Fire Pit Arrived Bent, Resolved Quickly
December 20, 2025Shared by Mark
Mark received The Edge Right Fire Pit - Campfire model. He says single wall cardboard did not protect the heavy steel corners and the box arrived crushed, bending a top lip as shown in the photos. Edge Right support replied fast and delivered a quick resolution.
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Customer Message
More packaging is needed for the corners. Single wall cardboard is not enough for the weight. My fire pit arrived bent, but we found quick response and resolution.